Feedback is the core component of an agent’s reputation. Buyers will use and exchange feedback with one another to guide them towards trustworthy agents. With feedback being so vital to buyer experience, it is easy to understand why receiving negative feedback can feel devastating to an agent, especially the first time.
We all know real estate is a competitive business. As an agent, you’re not only competing with other agents to receive listings and sell properties but also to acquire new prospects.
According to research, 36% of sellers would definitely use their agent again, 25% of buyers would go back to the agent they dealt with, and 57% of buyers would recommend the agent to family and friends.